• Commonly asked questions »
• Add Users to your account »
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• Ordering FAQ »

• Quick Start Guide » For initial set-up and configuration of the Intel Hybrid Cloud server and management software.
• Network Port Configuration »
• Additional Setup Documents » In addition to the Quick Start Guide, these documents are required to set up and configure the Intel Hybrid Cloud server. This file contains the following documents: Password Guide, Preliminary Setup Guide, and Server Management form (to record setup data for your records).
• User Guide » Contains the various features available for configuring and managing the Intel Hybrid Cloud server (including remote management of firewall, data backup and virtual appliances).
• Server Manager Download »Intel® Hybrid Cloud server manager provides remote and local access to a variety of management functions.

Server Setup & Activation Assistance

Received your server and ready to set it up? Schedule an appointment to set up your Intel Hybrid Cloud server by clicking the link to the left.

• Prework Requirements » Complete the prework activities before your Server Setup Appointment.

• Intel AppUp(SM) Small Business Service Store » Download appliances and applications for your Intel Hybrid Cloud servers.
• Important Appliance Integration Notes » The software appliance user guides include important integration notes. Follow the instructions provided in the user guides before installing or using the appliances on the Intel® Hybrid Cloud server.

• Usage Reporting – Issue Troubleshooting »
• VMLC agent service – Troubleshooting »
• Management Portal Patch » Select the “Patch” link from the menu on the left.

• Technical FAQ » Answers for Frequently Asked Questions
• Troubleshooting Topics and Knowledge Center »
• Troubleshooting Guide » Provides contexts, scenarios and symptoms to help you determine the root cause and effectively identify the appropriate solution.
• Hardware Warranty information »
• Software Support Information »
• Technical Contact Information »
• Intel® Hybrid Cloud platform - support page »

• Billing & Payment Model »
• Understanding Your Software Invoice »
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